Dr Haesun Moon is a communication scientist and a leading expert in the study of language in coaching and leadership. As a “pracademic”—bridging the gap between rigorous research and real-world practice—she teaches at the University of Toronto and serves as Director of the Canadian Centre for Brief Coaching.

Dr. Moon’s work investigates the hidden mechanics of how we speak, listen, and shape meaning. She is best known for developing the Dialogic Orientation Quadrant (DOQ) and using Microanalysis of Face-to-Face Dialogue (MFD) to help professionals monitor their impact in real time. Her research on Interfluence—the moment-by-moment shaping of agency—is the foundation of her advanced course, Interfluence in Action, which she teaches at the Institute of Coaching (McLean, Affiliate of Harvard Medical School).

She is the author of Coaching A–Z: The Extraordinary Use of Ordinary Words and co-author of Thriving Women, Thriving World. Her upcoming work, The Habit of Better, challenges the
“efficiency narratives” of leadership and invites us to examine how we construct the very idea of “better” in our everyday lives.